Reports To
Inhalation Program Director

Major Responsibilities

1. Marketing and Growth
   • Promote increased profits, growth, and general business.
   • Inform consumers of the benefits of the external inhalation program.
   • Follow up on referral leads.
2. Communication and Referrals
   • Facilitate communication among Respiratory Therapists, HME Representatives, and other support personnel.
   • Route all doctors’ orders or Certificates of Medical Necessity to the appropriate personnel to meet state and federal regulations.
   • Route all completed written communications and files to the appropriate personnel.
   • Professionally inform personnel of any problems that need to be resolved. Follow up regarding the resolution of these problems.
   • Schedule regular and customary set-ups and patient follow-ups.
   • Educate employees about inhalation services and products.
3. Inventory
   • Maintain an current and accurate inventory of supplies and equipment.
   • Understand the process of consolidating orders.
   • Collect and put all supplies, equipment, and medication in a container for a final check prior to shipping.
4. Service
   • Assist patients as they come into the store or over the telephone.
   • Check invoices for accuracy and make necessary corrections.
   • Run and review daily transactions and discuss improvements with appropriate personnel.
   • Check patient accounts for accuracy and make necessary corrections.
   • Run daily reports on dispensed inhalation products from all locations.
5. Other
   • Perform all other related duties as directed by the supervisor.

Minimum Qualifications
A two-year degree in nursing, respiratory therapy, or other related field is required. In addition, a strong background in marketing is beneficial. The employee must have an extensive background in billing, pharmacies, customer service, computer use, and product management. A combination of education and related experience are used to meet minimum qualifications. In addition, the employee must comply with regular and continuing education and training provided and scheduled by Kohll’s.

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